Healthcare
“Mark Henderson at the Center for Business & Industry Lake Land College helped guide and educate our organization through a performance improvement process realizing over $100,000 in gross revenue the first year.”
Richard Ueberfuss, V.P. Business Development, Paris Hospital/ Family Medical Center
CBI Health Care Projects
- Reduce patient wait time
- Improve flow in respiratory therapy
- Improving health care team performance
- Performance management for health care
- Problem solving for healthcare
- Lean for healthcare
- Stress management for healthcare
- Organizational effectiveness
- Lean for hospitals
- Problem solving for public health agencies
- State of Illinois mandated problem-solving training
- Visual process guide development (SOPs)
Client Listing
Patterson Dental Group, Effingham, IL
Paris Area Community Hospital, Paris, IL
Bonutti Clinic, Effingham, IL
Joint Active Systems, Effingham, IL
Shelby Memorial Hospital, Shelbyville, IL
Petersen Healthcare, Peoria, IL
weTRaIN Health Care Clients
As the largest training provider in the state, the Illinois Community Colleges weTRaIN network serves nearly 3,000 firms each year through 38 training centers. Supported by 132 statewide representatives working in partnership with some of the nation’s top training firms, weTRaIN provides easy and affordable access to world-class training, resources, and support services. CBI is a founding member of weTRaIN with Rob Westcott currently serving as President.
Abbott Laboratories
Addus Healthcare
Carle Clinic Association
Carle Foundation
Carle Foundation Hospital
Christie Clinic
Franklin Hospital
Hamilton Hospital
Heartcare Midwest
Kewanee Hospital
Lawrence County Health Department
Lawrence County Memorial Hospital
McHenry County Department of Health
McHenry County Health Board
McHenry Country Mental Health
Medela Memorial Hospital
Mental Health Association of Illinois Valley
Methodist Medical Center
Morris Hospital
Orthopedic Center of Southern Illinois
OSF Healthcare
OSF HealthPlans Inc
OSF St Francis Medical Center
OSF St. Mary Medical Center
Ottawa Dental Labs
Ottawa Regional Hospital
Pekin Hospital
Peoria City/County Health Dept
Pinckneyville Hospital
Quad Cities Association for the Study of Orthodontics
St. Elizabeth’s Hospital
St. Mary’s Hospital, Streator
Tyco Healthcare
Wabash General Hospital![]()

