Business
Organizational Development
CBI’s Leadership & Organizational Development training services span the wide range of leadership topics needed by today’s organizations. Our trainers are certified in Achieve Global, Developmental Dimensions International (DDI), and Pacific Institute programs.
Specialties include:
- All Achieve Global Leadership programs
- Process Leadership
- Pacific Institute 21 Keys
- Pacific Institute Investment in Excellence
- Organizational Culture Effectiveness Survey
- Leadership Style Inventory
- Strategic Planning
- FISH!
- Time Management
- Stress Management
Quality Programs
CBI Quality and Process Improvement services are the most comprehensive in the region. Participants apply proven methods and tools to live improvement projects taken from the workplace. CBI can be there throughout the project or to any degree desired. This hands-on approach significantly improves the ability to drive ongoing quality and process improvement. Documented average savings of CBI projects are $100,000.
Areas of specialty:
- Quality and Improvement Skills for Leaders
- Strategic Quality Planning
- The Hidden Cost of Poor Quality
- Continuous Process Improvement
- Statistical Process Control
- Problem-solving Tools & Techniques
- Short Run SPC
- Understanding Variation
- ISO and QS 9000
- Six Sigma
Lean Systems:
- Lean Assessment
- 5S
- Value Stream Mapping
- Visual Management
- Mistake Proofing
- Quick Changeover
- Standard Operations
- One-Piece Flow
- Kanban Systems
- Kaizen Events
- Total Productive Maintenance
- Lean Metrics
- Managing in a Lean Culture
For more information about CBI’s Quality and Process Improvement Training and Services, contact Mark Henderson at 217.234.5218
